Passengers with reduced mobilty

If you need additional assistance from a flight attendant during air travel or ground handling, please notify the airline about this:

  • in the case of air travel on a carrier - no later than 72 hours prior to the scheduled departure time of the flight,
  • in all other cases - no later than 48 hours before the scheduled departure time.

    Shipping terms

    In order to satisfy your needs as fully as possible, you must arrive at the flight registration no later than:

  • 90 minutes before scheduled flight departure - if you travel individually;
  • 120 minutes before scheduled flight departure - if you are entering a group of passengers with disabilities.



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